1. What is an amplifier?

An amplifier is an electronic device that increases the voltage, current, or power of a signal.

2. How do I know which amplifier is right for me?

Picking a amplifier is easier than most people think. First they need to figure out what frequency their selected carrier(s) are running on.  Our method of determining the frequency band they’re on is using www.wirelessadvisor.com. All you have to do is enter your zip code, and it will tell what system you’re running on. If your carrier is running on 850 / 1900 you will need a dual band amplifier voice and data amplification.
Our amplifiers are divided into the following categories:

1) 806-824Mhz: single band CM800-iDEN
2) 869-894Mhz: single band CM800
3) 935-960 Mhz: single band CM900
4) 1930-1990 Mhz : single band CM1900 series
5) 869 – 894 / 1930 -1990 Mhz : dual band

3. Why separation is essentially linked to the amplifier’s total coverage?

In order for signal amplifiers to work correctly they need to be a certain linear feet apart. If the antennas are too close to one another it may produce NOISE which can affect the CELLPHONE tower and disrupt its coverage. In order for the amplifier to work at its optimal state please refer to this chart.

40 DB	5-6 ft. separation
45 DB	15-20 ft. separation
50 DB	50 ft. separation
55 DB	60 ft. separation
60 DB	70 ft. separation
65 DB	75 ft. separation
70 DB	100 ft. separation

4. Will an amplifier help improve my data coverage?

As more reception is received, the better data a cellular phone can receive. Leaving your phone constantly searching for signal can subject is to a lower overall battery life. Cellphone-Mate amplifiers boost your data, voice, and battery life! 

5. How do I go about installing this whole thing?

Many people think that installing these amplifiers is harder than it really is. Simply start by unpacking the parts sent, making sure everything purchased matches up with your INVOICE then,

1. Mount your outside antenna in the best place you get reception
2. Run the coaxial cable to connect to your amplifier
3. Run coaxial cable from amplifier to internal antenna
4. Place the internal antenna in problematic spots.
5. Turn the amplifier on
6. Enjoy better reception, and voice quality!

6. Why must there be certain separation between by outdoor and indoor antennas?

Use a microphone system as an example, when the microphone is put to close to the speaker there’s a loud screeching noise. Same logic when it comes to amplifiers, when the antennas are put to closely together it creates unwanted noise.

Separation Requirements

30 dB	4 feet separation
40 dB	6 feet separation
45 dB	20 feet separation
50  dB	50 feet separation
55 dB	60 feet separation
60 dB	70 feet separation
62 dB	75 feet separation
65 dB	75 feet separation
68 dB	80 feet separation
70 dB	95 feet separation

 

7. Do I need to see the cell phone tower, to use this amplifier?

There’s a common misconception that you need line of sight to use a cell phone amplifier. With Cellphone-Mate carefully crafted products the user can pick up even the smallest amounts of signal, without line of sight with the cell towers.

 

8. Is there an amplifier I can use both for my home and automobile?

Cellphone-Mate’s core value is to be cost effective, and diverse with customers needs in mind. Our CM2000-40 v3.0 is an AC/DC compatible unit, which is easily transportable and very convenient when reception is low in one or more locations. Essentially creating connectivity points your cellular phone has never experienced before!

 

9. How many phones/data cards can be supported simultaneously?

With our direct connection units, only one phone or data card can be supported at one time. With our wireless units, the quantities of users vary depending on the outside signal. The better starting signal you get outside, the more coverage and users you can support.  

 

10. Can these amplifiers be left on for extended periods or time?

As long as signal amplification is needed, our Cellphone-Mate boosters can stay operating at your service.

11. Will these amplifiers amplify the radiation to my head?

No actually our cell phone boosters do exactly the opposite; it keeps the harmful radiations away from the user. The stress is relieved off the cell phone’s antenna, and outside antenna takes in and releases the harmful radiation instead!

 

12. What’s the difference between your 3DB CM288 and your 9DB CM100-L

Many people have mistaken the high DB gain of a CM100-L to be the cure for all situations. The thing differentiating the two is the radiation pattern.  The CM100-L is recommended when outside signal is fluent, and there’s nothing obstructing signal. Our CM288 is used when outside signal is low, due to its 360 degree radiation pattern.

13. After setup do these amplifiers need any sort of maintenance?

We strive to make our amplifiers extremely user friendly, the only thing we ask for it to check the setup and components every 2-4 weeks.  Please use the following checklist to perform an amplifier maintenance checkup.

Check amplifier for temperature
Check amplifier for any loose connections
Check cables for any sort of damages 
Check both inside and outside antenna
Power-cycle the amplifier by turning it off, then back on.

14. Why all of a sudden do I have less coverage than before?

There’s not one straight answer for this question, it could be a number of things. Could be that somehow the outside antenna was physically damaged or that the separation wasn’t sufficient enough for the gain. Could also be that the connections could have been knocked or screwed loose. The important fact of the matter is to

1) Have the correct separation for the gain ( please refer to the gain chart above )
2) Mount the amplifier, antennas, and cables in a place where there won’t be much traffic or obstruction.
3) Keep away from direct sunlight.
4) Make sure the everything is connected very snug and secure

15. I have already separated the antennas as far as physically possible, but there’s still a green warning light illuminated on the amplifier.

All of our industrial type amplifiers are equipped with self adjusting gain under oscillation. If after that point the warning light(s) are on you must decrease the dip. When you see the warning light illuminated it will indicate that you must separate the antennas.

EXAMPLE A:

	Attenuator #1		-1dB loss
	Attenuator #2		-2dB loss
	Attenuator #3		-4dB loss
	Attenuator #4		-8dB loss
	Attenuator #5		-16dB loss
		Example 1 There is a normal 65dB gain for this repeater. This example has no adjustments.
		Example 2 The 1st and 2nd switches are on, which creates a -3dB loss (2+1) and the total gain then becomes 62dB.
		Example 3 The 5th switch is on, which creates a -16dB loss and the total gain then becomes 49dB.
		Example 4 The 1st, 3rd, and 4th switches are on, which creates a -13dB loss (1+4+8) and the total gain then becomes 52dB.

 16. I’m getting good reception close to the internal antenna, but when I walk away it drops dramatically.

Generally, the amplifier’s total coverage is based on initial outside signal. The better reception you get outside the further away from the internal antenna you could be. Most of the time you can divide the coverage with our CM-CS-2 or CM-S-2, which splits the coverage within two domes. Alternative placement of the outside antenna could dramatically change the signal also. Using your phone to test, you need to place the outside antenna where you get most signal bars of reception.  But when outside reception is very faint from the get-go, you may need to look into an additional amplifier setup.

17. Does my amplifier come with any sort of manufacture warranty?

Every Cellphone-Mate product has a 2 year manufacturer defect warranty.

Alright, I heard enough. Where do I go about purchasing one of these innovative products?
For consumers we have a variety of dealers nationwide, please contact us @ 1-888-948-8963
For dealers and resellers we offer great marketing tools and advice, and even client referrals!